Frequently Asked Questions
Do you sell gift cards?
Gracely Covered does offer gift cards. Please check the gift cards out under the gift card tab.
What are the payment options?
Gracely Covered accepts payment using all major credit cards and debit cards. Cash for payment is only accepted if it is a local delivery. Payments must be received at the time of ordering for the item(s) to be made.
What is your return/refund policy?
Product will be replaced if design does not continue to adhere to item (30 day period only). Product will not be replaced due to size not fitting. Please follow care instructions carefully to ensure designs do not come off. Gracely Covered is not liable for damage due to improper care of item or normal wear/tear. Item will be replaced with the same item/size. Customer is responsible for costs pertaining to shipping the item back to Gracely Covered. Any alterations to original item will come at additional cost.
Do you have sales or offer coupons?
Gracely Covered will have different specials that will happen each month (some will be pop-up specials for that day). Each month is something different so check back frequently.
Can I order custom gifts other than what is offered on website?
You sure can! Please look under the Shop tabs and there is a section for custom orders. Please contact Gracely Covered if you have additional questions about custom orders.
Shipping Policy
All orders are processed/made within 2-4 business days from the date of payment. Customer will receive email notification with tracking information once order has been shipped. In most cases boxes will arrive in 3-5 business days however there may be a delay in the shipment due to USPS. If there is going to be a delay to your order, you will be contacted via telephone or email.
Gracely Covered Publicity Information
At Gracely Covered, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Each Gracely Covered purchase created may be featured on the website. Anything Displayed will have initials only and not full name. When Gracely Covered do giveaways, a waiver will be signed prior to showcasing the winner on the website and social media pages belonging to Gracely Covered.